Help Center

Shipping & Tracking

How do I track a shipment with Express Freight?
Please use the tracking shipment tool at the top of the page.

New Customers

What if I do not know the dims and weights?
How do I reach a salesperson who can help me?
Please send an email to and a salesperson will contact you shortly.

Billing & Payment

Do you accept ACH direct pay?
Yes, please e-mail to get set up.
Can I receive electronic invoices?
Yes, Express Freight is an eco-friendly service provider and prefers to deliver invoices and statements via e-mail.


My login doesn’t work. What should I do?
Please e-mail


What are the C-TPAT minimum Security Criteria for importers and/or Foreign Manufacturers?