Shipping & Tracking
How do I track a shipment with Express Freight?
Please use the tracking shipment tool at the top of the page.
New Customers
What if I do not know the dims and weights?
Please contact us at customerservice@express-freight.com
How do I reach a salesperson who can help me?
Please send an email to customerservice@express-freight.com and a salesperson will contact you shortly.
Billing & Payment
Do you accept ACH direct pay?
Yes, please e-mail accountsreceivable@express-freight.com to get set up.
Can I receive electronic invoices?
Yes, Express Freight is an eco-friendly service provider and prefers to deliver invoices and statements via e-mail.
Support
My login doesn’t work. What should I do?
Please e-mail customerservice@express-freight.com.
C-TPAT
Where kind I find out more about Customs-Trade Partnership Against Terrorism (C-TPAT)?
2007 C-TPAT Seminar Air Container Search Workshop
2010 Seminar Workshop Container Inspection Procedures Hernandez-Sanchez 2
2013 C-TPAT Conference Conveyance Inspection and Seals
2014-Conference-Conveyance-Inspection-and-Seals
NBHCC2 Container inspection by Mark Mahoney, Thomas Greulich & Clifford Hammond
NBHCC2 Seal Security Ray Monzon & Terry Ruff
For further information about the C-TPAT Program and details on how to join, please visit: http://www.cbp.gov/border-security/ports-entry/cargo-security/c-tpat-customs-trade-partnership-against-terrorism
What are the C-TPAT minimum Security Criteria for importers and/or Foreign Manufacturers?